You have questions? We have the answers. Here are some of the most frequently asked questions. For any general inquiries please contact our customer service department at firstname.lastname@example.org
Q. How can I be sure my order went through?
A. Once you have placed your order successfully online, you will receive an email confirmation with your order number.
Q. Where do you ship to?
A. com ships all over the world. If you cannot find shipping to your country please contact customer service.
Q. How do I know if my order has been shipped?
A. Once your order has been shipped you will receive an email with tracking information. You can follow your package right to your door!
Q. Can I place an order over the phone?
A. We only accept online orders through our website.
Q. I have a retail store and want to sell Krickets. Do you have any wholesale opportunities?
A. Please email customer service your business information and we will have a sales rep contact you.
Q. How can I contact customer service?
A. You can contact customer service by email at email@example.com
Q. How do I cancel or modify an order?
A. Once an order is placed it cannot be canceled or modified. When the order is delivered you can return or exchange the product by following our returns policies.
Q. What form of payment can I use?
A. Krickets.com accepts Visa, MasterCard, and American Express.
Q. Is Krickets clothing right for my child?
A. Krickets clothing is made for boys and girls aged 3 months – 14 years old. We have designs and collections for all!